Customers are the big part of a business. Without them, the business doesn’t operate. The more customers a business has the more profits it makes. A business can only make a mark in the market world if it has an immense amount of customers. To have more customers the business must know its customers. The better an entity knows its customers the better it is for the business. A business can produce much better quality products and have higher sales ratio just by knowing the kind of customers they have and by acknowledging the wants and desires of its customers. To value the needs of the customers, get to know your customers’ day is celebrated on the third Thursday of each quarter. On this day the business entity shows its customers that they matter.
How to observe it?
A business must ask the opinions and thoughts that its customers have towards its product. A business entity can hold a seminar or open house meetings in which the public can participate and share their thoughts and ideas about the company’s products and services openly and freely. The company must show respect and appreciation towards everyone’s opinion and have little gift baskets for their customers on this day.